Bathroom facilities are old, water drains very slowly from bath tub, shower has only hot water comes out. We've been waiting for almost 1 hr since the first call to front desk at 9pm and nobody comes although FD said somebody will come to fix it. I called FD again asking can we get another room since 1 hr waiting nobody comes to fix the problem, they said "No". I then asked again 'If you don't accept room change, what other solutions you have? It's late night and kids needs to sleep.' The answer is"I don't have any other solutions, you just keep waiting."
That's why this hotel always has promotion and in high season only they have spots. And this is why tours des voyageurs only available in tremblant.ca instead of other booking website as you can't put your comments.